Banking
At Red Stag Casino, moving money should feel fast, transparent, and safe. We protect your deposits and withdrawals with industry-standard security, clear processing times, and a wide selection of reliable payment methods, so you can focus on the games you enjoy. We accept US dollars and popular cryptocurrencies, and we handle every transaction with strict privacy and fraud protection.
All the payment options you need — cards, e-wallets, crypto, and more
We offer a broad range of deposit and withdrawal methods to suit different preferences and regions:
- Visa and MasterCard for quick card deposits.
- Bank wire transfers and checks for traditional banking.
- E-wallets and instant payment options including Neteller, Skrill, Neosurf, PaySafeCard, and Sofort.
- Cryptocurrencies: Bitcoin/BTC, Bitcoin Cash/BCH, and Litecoin/LTC. We do not offer PayPal at this time. Availability can vary by country and state; some methods such as Neosurf, PaySafeCard, and Sofort are regionally restricted. Accepted currencies include USD, AUD, Bitcoin, and Litecoin — select your preferred currency when registering to minimize conversion fees.
Processing times, limits, and fees — what to expect
Deposit times
- Most card and e-wallet deposits post instantly.
- Cryptocurrency deposits confirm within minutes to an hour, depending on network traffic.
- Wire transfers and checks take longer — typically 2 to 7 business days for wires, and up to 14–21 days for checks to clear.
Withdrawal timeframes
- E-wallet withdrawals are usually processed within 24–72 hours after approval.
- Crypto withdrawals typically complete within 1–24 hours after processing.
- Card and bank withdrawals generally take 2–7 business days after approval.
- Check withdrawals may take 10–21 days to arrive.
Minimums, maximums, and VIP limits
- Most deposit methods accept a minimum of $10, though some promotions require a $25 minimum.
- Maximums vary by method, VIP level, and jurisdiction. For precise limits tied to your account, check your Cashier or contact support. Fees and confirmations
- Many deposit methods are free of charge; some bank services may carry third-party fees. Red Stag does not charge hidden processing fees, and any applicable banking fees are disclosed at the time of transaction.
Strong security you can understand
We use SSL encryption to keep your account details private and secure. That means the same type of protection banks use to protect online transactions. Our systems run on secure servers with firewall defenses and routine vulnerability checks to reduce fraud risk. When you submit identification documents for withdrawals, that process is protected and used only to verify your identity and speed up payouts.
If you want to learn more about verification requirements or get help with a transaction, our support team is available by email and toll-free phone at 1-888-281-3640 — or visit our support page for direct assistance.
Easy banking on desktop and mobile
Deposits and withdrawals are designed to be quick and intuitive on any device. Whether you use a phone, tablet, or desktop, the Cashier walks you through available methods, current limits, and processing times.
Quick deposit flow
- Open the Cashier, choose Deposit, and pick a method.
- Enter the amount and any bonus code.
- Confirm — most deposits post instantly.
Quick withdrawal flow
- Open Cashier, choose Withdraw, and pick your payout method.
- Enter the amount and confirm your identity if requested.
- Monitor the status in your account; you'll receive email updates.
Building confidence — fair play, support, and responsible gaming
We prioritize transparency and player protection. Account verification and responsible-gaming tools help keep play responsible and secure. Our customer service team is trained to resolve banking questions quickly, and specialized support is available for VIP members. For information about our licensing, audits, and fairness testing, please check the About and Terms pages or reach out to support — we’re happy to provide documentation and guidance.
Quick Answers: Your Banking Questions
Here are fast, clear answers to common banking questions.
What payment methods can I use?
You can use Visa, MasterCard, Neteller, Skrill, Neosurf, PaySafeCard, Sofort, wire transfer, checks, and cryptocurrencies (Bitcoin, Bitcoin Cash, Litecoin). Availability depends on your location.
Can I deposit with crypto?
Yes — Bitcoin/BTC, Bitcoin Cash/BCH, and Litecoin/LTC are accepted. Crypto deposits typically confirm within minutes to an hour, depending on network traffic.
Is PayPal available?
PayPal is not currently supported.
Are deposits free?
In most cases, yes — Red Stag does not charge deposit fees. Third-party or bank fees may apply for certain services like international wire transfers.
How do I contact support about a banking issue?
Email support@redstagcasino.eu or call toll-free 1-888-281-3640 for help with deposits, withdrawals, or verification.
Will you require ID before I can withdraw?
Yes. For security and anti-fraud compliance, we may ask for government ID, proof of address, or proof of payment. This protects your account and speeds up future withdrawals.
How-To: Manage deposits and withdrawals
Use these short, clear guides when you need multi-step instructions.
- Step 1Log in and open the Cashier.
- Step 2Choose Deposit and pick your preferred method from the list.
- Step 3Enter the amount, add any bonus code, and follow the on-screen prompts to authorize payment.
- Step 4Once confirmed, funds will appear in your account. For card and e-wallet deposits this is usually instant.
- Step 1Open the Cashier and choose Withdraw.
- Step 2Select an approved payout method. Note: we may require the same method for withdrawals when possible.
- Step 3Enter the withdrawal amount and upload any required ID documents.
- Step 4Confirm the request. You’ll receive status updates by email, and funds will be sent according to the method’s processing time.
- Step 1Go to Account Settings and open Verification.
- Step 2Upload a clear copy of a government-issued ID and a proof-of-address document (utility bill or bank statement).
- Step 3If you used a card, you may be asked to upload a photo of the card’s front with the middle numbers masked.
- Step 4Once documents are approved, withdrawal approvals are faster and limits may increase.
- Step 1Check your Cashier: if the withdrawal is still “Pending” you can usually cancel it there.
- Step 2If the option is not available, contact support immediately with your request and withdrawal reference number.
- Step 3If the payout has already been processed, support will advise on next steps based on the method used.
Ready when you are
Banking at Red Stag Casino is built around security, clarity, and convenience. If you need help choosing a method, checking limits, or completing verification, our support team is available to assist. Make a safe deposit or request a payout anytime — we’ll handle the rest with security and speed.